Ford Direct Markets recently announced the winners of its annual Chairman’s and President’s Awards – a program designed to recognize its distributor partners for delivering outstanding customer experience and operations in 2020.
A total of fifteen distributor partners won accolades across Ford’s worldwide network.
They hailed from American Samoa, Cameroon, Cambodia, Egypt, Fiji, Kuwait, Laos, Malaysia, Morocco, Mozambique, Papua New Guinea, Qatar, Senegal, Tanzania and the United Arab Emirates (UAE).
Out of the fifteen awards, six distributor partners – Al Tayer Motors in the UAE, Al Mana in Qatar, ALJ Auto Jameel (LLC) in Egypt, InterAuto in Mozambique, Sime Darby in Malaysia, Samoa Motors in American Samoa, and Ford Samoa – took home the coveted Chairman’s Award.
The annual awards program evaluates distributors primarily on their highest level of overall customer satisfaction.
- Highest level sales customer satisfaction (CVP)
- Highest level service customer satisfaction (CVP)
- Best sales performance (ASO)
- Best parts performance (ASO)
“At Ford, these are the most prestigious awards we, as a company, make to our distributor partners annually,” said Randy Krieger, President, Ford Direct Markets. Markets. “They are our way of recognizing the most outstanding initiatives and performances of the prior year, and thankingour key stakeholders across Ford’s Direct Markets for their continued efforts to ensure ourcustomers are treated like family, and remain satisfied, loyal, long-term advocates for our Ford and Lincoln brands.”
Congratulation, Samoa Motors!
